Contact Us


To activate your card, report it as lost or stolen, review your account activity, load funds, or for all other customer service inquiries, please call: 1-866-466-8082.


To make a payment, dispute a transaction or for other general correspondence:
Cardholder Services
P.O. Box 7235
Sioux Falls, SD 57117-7235

When contacting us, please provide your name, your account number, and the last 4 digits of your home telephone number.

Please help us to help you by providing as much information as you can. A response will be sent within 10 working days of our receipt of your inquiry.


For comments on this site or general inquiries about the MasterCard prepaid card, please email us at