Contact Us

Call

To activate your card, report it as lost or stolen, review your account activity, load funds, or for all other customer service inquiries, please call: 1-866-466-8082.

Write

To make a payment, dispute a transaction or for other general correspondence:
Cardholder Services
P.O. Box 7235
Sioux Falls, SD 57117-7235

When contacting us, please provide your name, your account number, and the last 4 digits of your home telephone number.

Please help us to help you by providing as much information as you can. A response will be sent within 10 working days of our receipt of your inquiry.

E-mail

For comments on this site or general inquiries about the MasterCard prepaid card, please email us at EPS.Cardholder.Support@fisglobal.com.